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Your credentials are sent to the email address on file when your community is activated. If you haven't received them, contact your community manager or submit a request through this site. Credentials are typically issued within one business day of your community going live.

The Resident Portal lets you: view your current dues balance and payment history, submit maintenance requests and track their status, access community documents (CC&Rs, rules, meeting minutes), receive announcements from management, and communicate directly with your management team.

First, try resetting your password using the "Forgot Password" link on the login page. Check your spam folder for the reset email. If you still can't access the portal, contact your community manager directly — they can reset your credentials or verify your email address on file.

Log into the Resident Portal and navigate to "Maintenance Requests." Describe the issue, add a photo if available, and submit. You'll receive a ticket number immediately. All requests are tracked — you can check status updates directly in the portal, and management will contact you if they need more information.

Log into the Resident Portal and navigate to "Dues & Payments." You'll see your current balance, due date, and payment history. Payments can be made by ACH bank transfer or credit card. You can also set up autopay to ensure you never miss a due date.

ARC requests are submitted through the Resident Portal under "Architectural Requests." Describe the planned modification, upload drawings or photos, and submit. Your request is tracked, reviewed by the board, and you'll be notified of approval or denial with reasoning — all through the portal.

Community activation typically takes 3–5 business days after your management agreement is signed and community information is collected. Your primary board contact will be notified when the portal goes live and will receive instructions to distribute credentials to residents.